Tech Experience Leader — APAC, AI & IT Service Excellence

Netflix is seeking a Senior Manager, Netflix Technology Experience to lead a regional presence in Manila. This role reports to the Director of NTech, APAC and oversees remote support teams, focusing on service excellence and user experience. The ideal candidate has 15+ years in IT Operations, with strong leadership experience and a keenness for AI and emerging technologies.

Additionally, the role promotes an inclusive work culture and emphasizes operational excellence. This position is hybrid, requiring periodic travel across the region.