Found Description
Job Description Summary
Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
Technical Customer Support Function
- Responsibilities are within the Technical Customer Support Function as a generalist or in a combination of Disciplines General Profile
- Has developing proficiency in a range of processes or procedures through job-related training and on-the-job experience
- Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments
Recommended Skills and Functional Knowledge
- Requires proficiency in a range of analytical and technical processes or procedures to carry out assigned tasks
- May have specialized external certification
Business Expertise
- Has a good understanding of how the team int...