Team Member | Wholesale Customer Service

At Munro Footwear Group (MFG), our Wholesale team is committed to building strong partnerships with customers through responsive service, accuracy and collaboration. We're looking for a customer-focused professional who enjoys working in a fast-paced environment and takes pride in delivering outstanding support.
As a Team Member | Wholesale Customer Service, you'll play an important role in supporting our wholesale customers, sales agents and internal teams. From processing orders and managing enquiries to coordinating with Distribution and Product teams, you'll help ensure our customers receive timely, accurate and professional service every day.
Key responsibilities
* Managing wholesale customer enquiries via phone and email
* Processing wholesale orders, returns and credits with accuracy
* Supporting sales agents with product information and reporting
* Coordinating with Distribution to ensure timely order fulfilment
* Resolving customer enquiries and main...