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Team Manager

Brobston Group LLC

vancouver, metro vancouver regional district, Canada Full-time July 20, 2026

Found Description

Summary

The Team Manager supports the Director in leading sales, operations, and security teams to meet and exceed sales targets and elevate the in-store guest experience. They assume oversight for the store in the Director's absence, mentor and coach the team, and act as a Guest Experience Manager. The role requires active sales leadership on the floor, client development, and a focus on operational excellence.

Responsibilities

  • Lead and motivate the sales and operations teams to achieve and exceed store and product sales targets.
  • Drive client development activities and personally manage key client relationships.
  • Provide management presence on the sales floor, coach staff, and act on client feedback to improve service metrics such as TEI.
  • Recruit, hire, train, coach, and retain high‑performing talent; set clear goals and deliver performance feedback.
  • Oversee back‑of‑house operations, ensure efficiency, and ...

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