Team Manager in Data Insights at 407 ETR

Join 407 ETR in Woodbridge as Team Manager, focusing on Reporting and Analytics, where you’ll enhance decision-making through data insights. Build and manage a high-performing analytics team.
The role requires managing the Analysis & Reporting team within Customer Operations. You will set clear objectives, optimize processes, and coordinate with stakeholders for refined reporting solutions. Your leadership will directly impact efficiency and data-driven strategies.
Key Responsibilities:
• Direct the Analysis & Reporting team and set goals
• Provide coaching and performance evaluations
• Lead the creation of reports and dashboards
• Collaborate with IT to utilize AWS Connect effectively
• Ensure department meets reporting accuracy standards
Requirements:
• Degree in Business, IT, or related field
• Five years of leadership experience in analytics
• Skills in SQL and data extraction methods
• Advanced MS Office, Power BI, and Tableau experience
• Pr...