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Team Manager - Estates

Fidelity Canada

toronto, on, Canada Full-time June 13, 2026

Found Description

Job Description

Contract position (ending 1 Sept 2027) at Fidelity Clearing Canada (FCC). The role is located at 483 Bay Street, Toronto until late 2026, then at 3 Robert Speck Parkway, Mississauga. Requires current Canadian work authorization. Flexible hybrid schedule.

Key Responsibilities

  • Oversee daily estate processing activities, including documentation review (e.g., wills, probate, letters of direction), account closures, and asset distributions
  • Manage workloads across queues to ensure timely completion of estate cases in accordance with SLOs
  • Review transactions completed by associates to ensure accuracy and identify trends, errors, or process gaps
  • Provide subject‑matter expertise in estate processing, including regulatory and tax considerations impacting estate accounts
  • Identify and implement process improvements to streamline estate case handling and enhance client experience
  • Lead esc...

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