Found Description
Innodata is hiring a Team Manager to lead AI/LLM operations involving content writing, data annotation, and related workflows. The role requires driving project delivery, managing teams, ensuring SLA adherence, and delivering high-quality outcomes while collaborating with internal and external stakeholders.
Key Responsibilities
- Manage end-to-end operations for AI/LLM, content writing, and data annotation projects.
- Monitor project performance and ensure achievement of SLAs, KPIs, WBRs, MBRs, and QBRs.
- Lead, coach, and develop teams comprising content writers, annotators, and AI/ML professionals.
- Manage resource allocation, project execution, and operational workflows.
- Act as the primary point of contact for clients and stakeholders, providing regular updates and resolving challenges.
- Ensure quality standards are met and drive continuous process improvements.
- Identi...