Team Manager Client Services Support (Azcapotzalco)

Job descriptionIf you're looking for a career where you can make a real impression, join General Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.Team Manager Client Services SupportPrincipal accountabilitiesAccountable for performance of the team and all that they do, contributing to the successful delivery of 'Best in Class' standards whilst remaining within key operational performance parameters (customer experience, & operational productivity targets)Understand Management Information, and build action plans to improve service levels and team performance through training, coaching and people developmentPlan and prioritise work appropriately considering importance,...