Team Manager - Allocations and Applications

Birmingham City Council
Team Manager: Allocations and Applications
Fixed Term (23 months)
Grade D – £45,091 – £53,460 (Consultation grade)
Working 36.5 hours per week
Sponsorship not available – applicants must have the right to work in the UK without employer sponsorship for the duration of the appointment.

About The Role

As Team Manager, you will oversee the day‑to‑day delivery of the Applications & Allocations Service, ensuring compliance with statutory requirements while continuously improving service performance and customer outcomes.

Key responsibilities include:

• Lead and manage the Housing Applications & Allocations Service, ensuring decisions are made in line with legislation, policy and the Housing Allocation Scheme.
• Manage, motivate and develop a team of Team Leaders and frontline staff, creating a high‑performance, customer‑focused culture.
• Ov...