Team Leader - Service Desk Operations

We're Hiring: Team Leader – Service Desk Operations

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well‑being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people‑first
• Health coverage you can count on
• Rewards when you refer friends to join the team

Your Day-to-Day

• The primary role of this position is to provide leadership and day‑to‑day management of a team of Service Desk Analysts ensuring productive and efficient handling of all IT‑related Incidents and Requests from end users as defined in the ag...