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Team Leader

Probe CX

Melbourne, Victoria, Australia Full time July 22, 2026

Found Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the Role

We are seeking an experienced, empathetic, and performance-driven Collections & Hardship Team Leader to join our retail banking division in the Melbourne CBD.

In this pivotal role, you will lead a dedicated team of specialists providing critical hardship and collections support to our banking customers. Reporting directly to the Operations Manager, you will ensure your team balances robust operational performance...

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