Team Leader, Gaming Support — Coach Performance & Ops

Join Transcom in Bacolod as a Team Leader where you'll manage and mentor a team of Specialists to enhance performance in delivering world-class support. Responsibilities include supervising team metrics, ensuring operational excellence, and handling complex issues.

The ideal candidate has over 1 year of leadership experience in a fast-paced customer support environment and a strong track record in managing KPIs. The role offers impressive benefits such as Day 1 HMO, Rice Subsidy, and a Retirement Fund.