Team Leader - Customer Service & Performance Coach

MicroSourcing is looking for a Team Leader - Customer Service Representative in Cagayan de Oro City. The role involves managing a team to achieve targets, analyzing call trends, and ensuring effective staffing levels.

Candidates should have experience in a fast-paced environment, strong KPI knowledge, and the ability to provide constructive feedback. Benefits include competitive rewards, healthcare coverage from day one, paid time-off, and performance bonuses.