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Team Leader, Complaints

Link Group

Australia, Australia, Australia Full-time July 15, 2026

Found Description

Join a superannuation leader backed by global scale, local expertise and a commitment to innovation.

MUFG Pension & Market Services is Australia’s leading superannuation administrator — partnering with some of the largest and most recognisable funds in the country. Here, you’ll shape industry‑defining work, influence client outcomes, and build your career within a business that combines a proud history with the energy of a fast‑growing global organisation. We are seeking an experienced leader to oversee complaints management within our Retirement Solutions business, driving high‑quality outcomes for clients, regulators and members.

About the Role

This is a leadership role responsible for leading a specialised team delivering best‑practice complaints management across superannuation and insurance products. You will play a key role in strengthening client relationships, managing regulatory obligations, and driving continuous improvement in customer outcomes. <...

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