Found Description
Lead a team of claims experts, managing residential and commercial claims across Canada.
What To Expect
- Supervising, coaching, and developing team members to maximize performance and professional growth.
- Ensuring exceptional customer service to policyholders while maintaining quality and compliance standards.
- Overseeing individual and team performance, providing ongoing and constructive feedback, and ensuring adherence to internal policies.
- Actively participating in the selection, training, and evaluation of employees, while identifying development opportunities.
- Monitoring service levels and file quality, ensuring appropriate reserves for claims.
- Contributing to continuous process improvement and acting as a change agent within the organization.
What You Bring
- 3-5 years of experience in claims.
- AMF 5A license and 1-2 years of management experience.
- Strong communication...