Found Description
Shape exceptional in-store experiences as a Team Lead at Activate in Mississauga. Your leadership will motivate staff and ensure customer satisfaction while handling daily operations.
As a full-time Team Lead, you’ll report directly to the Store Leader, guiding Game Facilitators to foster customer success. Your role includes troubleshooting technical issues, overseeing inventory management, and maintaining operational standards. A positive, solution-oriented attitude is essential as you empower your team through challenges.
Key Responsibilities:
• Answer customer inquiries and resolve issues promptly
• Train and support new staff members effectively
• Manage daily cash processes and invoicing accurately
• Ensure cleanliness and operational readiness of rooms
• Communicate room status and Activate Programs with the team
Requirements:
• 1–2 years of experience in a leadership capacity
• Availability for flexible hours, including evenings
• Proficient in M...
As a full-time Team Lead, you’ll report directly to the Store Leader, guiding Game Facilitators to foster customer success. Your role includes troubleshooting technical issues, overseeing inventory management, and maintaining operational standards. A positive, solution-oriented attitude is essential as you empower your team through challenges.
Key Responsibilities:
• Answer customer inquiries and resolve issues promptly
• Train and support new staff members effectively
• Manage daily cash processes and invoicing accurately
• Ensure cleanliness and operational readiness of rooms
• Communicate room status and Activate Programs with the team
Requirements:
• 1–2 years of experience in a leadership capacity
• Availability for flexible hours, including evenings
• Proficient in M...