Found Description
Job Description: Team Leader – Verifications Operations (Background Verification)
Department: Operations – Verifications
Location: Remote
Reporting To: Operations Manager
Work Schedule: Monday to Friday – (Night Shift)
Role Overview:
The Team Leader – Verifications Operations will lead a team handling end-to-end employment and education verification processes for US background screening operations, ensuring high-quality delivery, SLA adherence, and team productivity. The role requires strong domain expertise in verifications along with proven people management experience.
Key Responsibilities:
Team Management & Delivery
- Manage a team of 10–20 associates handling Employment and Education Verification processes
- Allocate work, monitor productivity, and ensure daily/weekly targets are achieved
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