Found Description
About us
We are a People company that loves IT professionals and aims to help and empower them to get the best out of themselves, unfold their full potential, and grow.
Since 2017, we have worked closely with European partners to shape software development teams. We currently have 200 crew members of 21 different nationalities. We are expanding our team and looking for a new rinder to get on board.
About our partner
We are seeking talent on behalf of Douglas, a retail company for beauty, health and cosmetic products in 19 European countries. The role improves their main product channel, their e‑commerce. The company headquarters are in Düsseldorf, Germany, but the team works distributed from our office in Málaga, Spain.
What you'll be doing
- Lead and continuously optimize daily support processes, including Incident, Request Fulfilment, and Knowledge Management. Reduce ticket resolution times and significantly lower the workload ...
Ready to Apply?
Submit your application for Team Lead SSP (Service Supporting Processes) German & English speaker at Tamarind Intelligence
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