Found Description
Team Leader – US Outbound Sales
Mohali (On-site) | US Night Shift
Team: ~20 Agents | Exp: 4–6 Years (2–3 Years as TL – US Sales)
We need a floor-driven Team Leader who can drive revenue, improve conversions, and lead from the front in a fast-paced outbound sales environment.
Role Highlights:
* Own team performance (sales, productivity, quality)
* Run huddles, call audits & performance reviews
* Ensure dialer discipline & zero lead leakage
* Improve funnel conversion & agent effectiveness
* Coach, mentor & control attrition
* Maintain US compliance & quality standards
* Work closely with QA, WFM & Ops teams
Ideal Candidate:
* Experience in US outbound/telesales (BPO)
* Strong in sales metrics & conversion strategy
* Hands-on coaching & team management skills
* Data-driven & high ownership mindset
Why Join?
High-growth environment | Strong ownersh...