Found Description
Job Title: Team Lead – Operations Department: Operations Reporting To: Assistant Manager – Operations Unit Company Name: ACE Money Transfer Location: MM Alam Road, Lahore, Kharian, Punjab Employee Type: Full Time Key Responsibilities Team Leadership & Supervision: Lead and supervise the day-to-day operations of the team, ensuring alignment with company goals and KPIs.
Provide guidance, mentorship, and training to team members to optimize their performance and productivity.
Monitor and support the team's work, ensuring that tasks are completed on time and meet quality standards.
Workflow Management & Coordination: Manage and assign operational tasks effectively to team members to ensure smooth and efficient workflow.
Act as the point of contact for team members, resolving queries and issues in a timely manner.
Collaborate with other departments (e.g., Customer Experience, IT, and Technical Teams) to ens...