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Team Lead - International Programs Network Operations

Swiss Re

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time July 13, 2026
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Found Description

About the Role


Key Responsibilities:

  • Lead and support a team of Network Partner Coordinators to ensure flawless delivery operational services for international insurance programs.

  • Oversee the issuance of local policies and invoices for various APAC markets, ensuring compliance with service level agreements and local requirements, including pre-quote/pre-bind activities, service exceptions, endorsements, and certificates of insurance.

  • Coach, assign tasks, and manage team workload, ensuring efficient use of resources and achievement of performance targets.

  • Drive process alignment and continuous improvement initiatives, including the development and maintenance of Standard Operating Procedures, aimed at building further operational robustness.

  • Lead key process and system enhancement projects, contributing with operational insights and best practices.

  • Collaborate with internal stakeholders, inclu...

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    Found Details

    LocationKuala Lumpur, Federal Territory of Kuala Lumpur
    CountryMalaysia
    TypeFull-time
    CategoryOperations Specialties Managers
    PostedJuly 13, 2026

    About Swiss Re

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    Swiss Re

    Kuala Lumpur, Malaysia

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