Found Description
Join Alberta Blue Cross as the Team Lead for Claims Audit and Investigation Services, focusing on fraud detection and compliance. Elevate service delivery while mentoring a high-performing team.
In this pivotal role, you will guide audits and investigations, and ensure your team's effectiveness in addressing client escalations. Your leadership will involve establishing best practices and fostering a culture of high productivity. Strong communication and teamwork will be vital in your daily responsibilities.
Key Responsibilities:
• Direct audits and monitor investigation reporting
• Address escalated client needs effectively
• Coach and mentor team members for continuous improvement
• Implement best practices in service delivery
• Participate in operational initiatives within the department
Requirements:
• Preferred education in police studies or criminal justice
• Required audit/investigation designations (ACFI or ACFE)
• 5+ years of experience in relev...
In this pivotal role, you will guide audits and investigations, and ensure your team's effectiveness in addressing client escalations. Your leadership will involve establishing best practices and fostering a culture of high productivity. Strong communication and teamwork will be vital in your daily responsibilities.
Key Responsibilities:
• Direct audits and monitor investigation reporting
• Address escalated client needs effectively
• Coach and mentor team members for continuous improvement
• Implement best practices in service delivery
• Participate in operational initiatives within the department
Requirements:
• Preferred education in police studies or criminal justice
• Required audit/investigation designations (ACFI or ACFE)
• 5+ years of experience in relev...
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