Found Description
Team Lead
Position Summary
At Elantis, we help organizations modernize how they work through tailored Microsoft solutions. We're looking for a team lead to own and evolve our Flex and Managed Services practice — someone who is equally comfortable as a strategic advisor and a hands-on delivery leader, and who thrives building long-term client relationships while driving operational excellence.
Position Responsibilities
• Lead and evolve Elantis' Flex and Managed Services offerings, driving operational maturity and continuous improvement.
• Act as the senior team lead and trusted advisor for our Flex and Managed Services clients, with a focus on long-term partnership and business value.
• Oversee service quality, KPIs, and performance including utilization, customer satisfaction, and operational efficiency.
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