Team Lead, Customer Support & Coaching

Ubiquity in the Philippines is seeking a team manager to lead a group of customer support agents. This role involves coaching and mentoring, ensuring agents are well-informed on product updates, and conducting performance reviews.

The ideal candidate has at least two years of experience in customer support, a proven ability to manage teams of 10 or more, and excellent knowledge of PC-based applications. Additional perks include comprehensive insurance and development opportunities.