Team Lead-Cloud & Infra Operations

Job TitleOnsite Deskside Support EngineerKey ResponsibilitiesTechnical SupportAnalyses and resolves information system issues related to the desktop computing environment, production applications and hardwareBuild and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.Installing authorised software to laptops and desktopsEnsuring security and upgrades are applied to desktops and laptops and kept up to dateAntivirus installation to all desktops and laptopsDeploy other hardware requested through arranged collection in the IT dept. or set up at the user's desk.Support and assist users with Onboarding & Offboarding processSupport and maintain local conference and meeting room equipmentAssists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etcConsult with local business and senior leadership to evaluate support requirements and execution planning.Maintain the Lo...