Talent Operations - Program Manager

Responsibilities

• Own end-to-end relationships with hiring agencies and recruiting contractors, including sourcing, onboarding, and performance tracking.
• Build and maintain capacity plans that map hiring demand to recruiter and agency supply to prevent bottlenecks.
• Program manage surge hiring initiatives by coordinating between internal recruiters and external partners.
• Design lightweight, durable SOPs for engaging and managing external recruiting partners at scale.
• Track and report on agency performance, cost-per-hire, and fill rates to drive data-driven capacity decisions.
• Transition into broader Talent Ops work, including workflow automation, tooling, and recruiter enablement.

Requirements

• Proven experience managing recruiting vendors, staffing agencies, or contractor workforces.
• Strong program management instincts with the ability to run multiple workstreams simultaneous...