TAC & Cloud Security Support Engineer

Infotree Global Solutions is seeking a proactive individual for a role focused on monitoring calls and managing case handling within their TAC queue to ensure efficiency. The successful candidate will be involved in managing cloud security product support and maintaining accurate case reports.

Ideal applicants will have a robust understanding of TAC routing, experience with cloud-native security products, and familiarity with Salesforce. This role is essential for improving customer support processes in a fast-paced, collaborative environment.