Found Description
Join a dynamic organization within the automotive and wholesale sectors, where your expertise in systems training will be pivotal in driving operational excellence. Our client, a reputable company committed to growth and innovation, is seeking a dedicated Systems Trainer to empower call centre agents and sales staff with the essential skills to navigate internal systems, CRM platforms, and telephony tools.
Where You'll Make an Impact:
- Deliver comprehensive training sessions to enhance user proficiency across various operational software
- Design, develop, and continuously update engaging training materials, user guides, and e-learning modules
- Conduct both in-person and virtual training workshops, including group sessions, one-on-one coaching, and refresher courses
- Evaluate training effectiveness through assessments, feedback, and performance data to ensure continuous improvement
- Collaborate with IT and Operations teams...