Found Description
Summary In APAC, our fast-growing, multicultural team spans Singapore, India, and Australia—working together across time zones to support customers and colleagues with resilience, integrity, and innovation. We are now looking for a Systems Support Specialist to join our APAC team. This role is perfect for someone who enjoys solving problems, supporting internal users, and working with business systems (including CRM/Salesforce). Job Description What You Will Do As our Systems Support Specialist, you will be the first point of contact for internal colleagues across APAC. Your responsibilities include: Daily Support & User Engagement
- Provide first-line and second-line support for business systems through tickets, walk-ups, and virtual channels
- Communicate with end-users to clarify incidents and requests, ensuring timely and accurate resolution
- Investigate, troubleshoot, and resolve system incidents and user queries ...