Found Description
Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. We handle the whole stack: IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. Good people, good work, and a team that actually likes showing up.
The role
You take the tickets the front line can't crack. You've got real systems and applications knowledge, you work escalations end to end, and you're starting to mentor the newer analysts. You're the dependable middle of the service desk, and a key step on the path to Systems Engineer.
What you'll do
- Own escalated tickets across Windows, Microsoft 365, networking, and servers
- Administer Active Directory / Entra ID, Exchange Online, SharePoint, and core line-of-business
applications - Conf...