Systems Analyst I (PHL)

## Systems Analyst I (PHL)Applylocations: PHL-Taguig City-Alliance Global Tower, 11th Ave, Corner 36th St, Uptown Bonifacio: Taguig - BGCtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: August 28, 2026 (30+ days left to apply)job requisition id: JR **Position Title:**Systems Analyst I (PHL)**Shift:**9:00 PM to 6:00AM (Philippines)**Job Description:*** **Provides Level 1–2 support** for assigned business applications/systems (triage, troubleshoot, resolve, or escalate).* **Monitors system health** and helps address incidents, outages, and recurring issues (problem management).* **Performs basic system administration tasks** (user access requests, configuration changes, routine maintenance) following change control.* **Documents issues and solutions** (knowledge articles, SOPs, runbooks) and keeps records updated (often in ServiceNow/ITSM tools).* **Coordinates with other IT teams/vendors** (network, server, database, security, application owners)...