Found Description
We are looking for a Systems Administrator to deliver advanced operational support, escalation, and continuous improvement across customer and internal environments within Atturra Managed Services. You will play a key role in maintaining platform health, resolving complex issues, and driving standardisation, while ensuring services meet agreed SLAs and security standards.
This position works closely with Service Delivery Managers, project teams, and customer stakeholders to support technical outcomes across Microsoft server and workstation platforms, Microsoft 365, VMware/Hyper-V virtualisation, automation, and enterprise backup solutions (including Veeam and Commvault).
Technical Operations & Escalations
• Perform root cause analysis (RCA), implement permanent fixes, and reduce recurring issues through strong problem management.
• Maintain and uplift monitoring, alerting, patching, and operational health across managed services platforms.
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