Found Description
Job Description System and Hardware Management
- Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
- Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.
- Respond to system incidents according to severity levels and meet service level requirements.
- Handle high‑pressure situations, identify problems, and make quick decisions to resolve issues.
- Adhere to incident management workflows and procedures.
- Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
- Provide timely and accurate reports on system performance, capacity planning, and incident analysis.
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