System Analyst REQ39

As a System Analyst Consultant, you will be responsible for the maintenance, support, and continuous improvement of software systems, including troubleshooting and resolving system-related issues. You will be part of an Agile team responsible for products used by financial industry stakeholders and client officers to support financial supervision functions.

• Manage and direct the day-to-day operations of IT services;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;
• Manage change request, service request and production support issues and ensure service levels are met;
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures;
• Plan, execute and support system implementation, softw...