System Administrator with Amazon Connect Expertise

Join us as a System Administrator for a 6+ month project that pays CAD $50 - $60 per hour. Your role will focus on resolving application development challenges while leveraging contact center technologies.
This role emphasizes diagnosing issues within development environments, particularly those related to Amazon Connect and other contact center solutions. Strong problem-solving capabilities and a knack for learning are essential as you perform upgrades and monitor system performance. Effective communication and teamwork will be critical to bridge the gap between technical and non-technical stakeholders.
Key Responsibilities:
• Resolve complex application development issues in a timely manner
• Implement software updates and monitor systems for optimal usage
• Quickly understand business processes and IT landscapes
• Provide support for contact center applications, mainly Amazon Connect
• Communicate effectively with various stakeholders
Requirements:
• Exper...