Found Description
Switchboard SupervisorA Switchboard Supervisor assists the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.
**What will I be doing?
**As a Switchboard Supervisor, you will assist the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.A Switchboard Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:- Assist the Switchboard Manager with the daily department operations- Achieve positive outcomes from Guest queries in a timely and efficient manner- Accept and deliver all messages correctly and promptly for both Guests and management- Ensure all wake up calls take place at the correct time- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when th...