Swedish-Speaking Technical Support Advisor Malaga, Spain

Are you a
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Swedish speaker
with a passion for IT and customer support? Join a leading multinational
BPO technology company
in the beautiful city of
Malaga !
Perks
International and multicultural work environment
Career growth opportunities with specialized training
Competitive salary and benefits package
Fully paid training on company procedures and technology
Office in the center of Malaga
Responsibilities:
Provide 1st-level IT support via phone, email, chat, and self-service portal
Assist employees with system operations and troubleshooting
Perform root cause analysis and resolve technical issues remotely
Monitor and categorize IT tickets in the ITSM system
Use internal knowledge databases for efficient issue resolution
Collaborate with 2nd-level support ...