Suspension Technician 2

FOX Factory designs, engineers, manufactures and markets performance‑defining products and systems for customers worldwide.

Benefits and Culture

Competitive wages, great benefits, and employee discounts. We provide a fun environment where we truly enjoy working as a team and bringing great products to our customers.

Position Summary

Determine and assess bike tuning requirements to derive optimum riding experience for our customers.

Position Responsibilities

• Perform a “Factory Level” Paid or Warranty service on both aftermarket and OEM suspension (forks, shocks, and/or dropper seat posts).
• Provide the Service Writer with an estimate for the paid/warranty repair work needed for any product sent in after a complete evaluation of that product has been done.
• Change the tune of a suspension product based on the recommendation of the Service Writer, Lead, Supervisor, or Manager.
• Work in the field to support ...