Found Description
Job Responsibilities
- To provide monitoring and analysis of all gaming and cash handling areas and activity within the boundaries of NUSTAR Resort and Casino. Required to gather and analyze data from various sources. To ensure that any violations of the law, company regulations and/or illicit or illegal activities are logged and reported to the Surveillance Supervisor in a timely manner. The Surveillance Senior Operator will act in the role of Supervisor as required.
- Maintain effective relationship with internal customers.
- Act as a role model by maintaining a professional image in all dealings with customers, whether in person, by telephone/radio, electronically, etc.
- Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.
- Use discretion in handling difficult situations and step in to provide support to operators, when required.
- Liaise with other departments to prom...