Found Description
Job Highlights
- You've been grinding remote tickets for years
- You've mastered the queue
- You've soloed Exchange
- You've tanked Azure outages and DPS'd your way through AD forests
Company Overview
We are First Focus – Australia's top MSP with 300+ staff across 4 countries. We’re growing fast, evolving constantly, and building careers with purpose.
Role Overview
This isn't just another support role. It's a chance to:
- Work across desktop, servers, firewalls, cloud infrastructure, and AI tools
- Train like a beast – 10 paid training days, certifications increase pay
- Join a team of smart people who care about tech and each other
- Escape the script – solve real problems, not just reset passwords and reboot printers
Responsibilities
- Slay tickets across Microsoft AD, Azure, M365, and Exchange
- Troubleshoot desktops, serve...