Support Team Lead - Elevate Customer Experience in Food Tech

Otter in Makati is seeking a Support Team Lead to guide a team of support agents in delivering exceptional customer experiences. This role involves empowering team members, optimizing workflows, and ensuring high service quality. The ideal candidate has over 5 years of experience in leadership roles and is passionate about customer service.

As part of a collaborative culture, you will work onsite five days a week, contributing to the success of online food delivery in a dynamic environment.