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Support Specialist (IAM, Incident Management, MS Teams, Sharepoint, Onedrive, PowerShell, Graph API)

NielsenIQ

chennai, tamil nadu, India Full-time June 09, 2026
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Found Description

Job Description

The Support Specialist is responsible for providing technical support to users through the analysis and resolution of technical problems​. In this role, support is for Microsoft 365 (M365) applications, including Exchange Online, OneDrive, Teams, Sharepoint, Yammer and the Power Platform. 

​Responsibilities include but are not limited to: 

  • Provide Tier 2 support for the M365 platform via phone, email and ticketing system. 
  • Performs troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. 
  • Perform administration tasks including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring. 
  • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed....

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    Found Details

    Locationchennai, tamil nadu
    CountryIndia
    TypeFull-time
    CategoryOther-General
    PostedJune 09, 2026

    About NielsenIQ

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    NielsenIQ

    chennai, India

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