Found Description
Part Time Job
Engagement: Perm
The Role
We are looking for a Support Specialist to join our team and provide top-notch technical support to our customers. If you are a dynamic problem-solver who enjoys helping people, takes pride in providing high-quality service, and thrives in a fast-paced environment, we’d love to hear from you!
Roles & Responsibilities
- Customer Support: Act as the first point of contact for customers seeking technical assistance via phone or email.
- Troubleshooting: Perform remote diagnostics, identify issues, and determine the best solutions for customer problems.
- Help Desk Ticketing: Work with a ticketing system to track and resolve customer support requests efficiently.
- System Management: Install and configure comp...