Support Services Navigator

JOB SUMMARY

Support Services Navigator will play a key role in supporting individuals living with dementia. This position involves conducting phone and in-home assessments with patients and families to determine eligibility for government-funded programs. Once members are enrolled, the Support Service Navigator will maintain ongoing engagement by completing monthly phone check-ins to ensure continued support and address any questions or needs.

JOB DUTIES

Assist with reviewing and evaluating enrollment packets for participants and attendants.

Self-schedule assessments and phone check-ins 

Provide individuals with care plans and supporting resources as applicable

Conduct in-home safety assessments by going to members homes as needed.

Promote cohesiveness in the office.

Collaborate with stakeholders regarding the delivery of services.

Comfortable with public speaking.

Commu...