Support Representative at Purolator

Become a Support Representative for Shipment Resolution at Purolator in Etobicoke. This role involves resolving shipment issues and processing returns part-time.
This position requires candidates who can effectively communicate and have a solid background in customer service. You'll ensure the smooth management of package returns and assist in preparing freight for delivery. The role will utilize various operational procedures to maintain a high standard of service.
Key Responsibilities:
• Handle the preparation of outbound freight
• Data entry for inbound return shipments
• Manage check-in and check-out procedures
• Communicate with customs to facilitate returns
• Process and inspect damaged shipments
Requirements:
• Minimum three months of experience in customer service
• Effective written and verbal communication
• Familiarity with operational procedures in shipping
• Ability to lift and move freight of up to 70lbs
• Strong data entry and organ...