V

Support Executive

Vision group Inc

ciudad de méxico, ciudad de méxico, Mexico Full-time June 10, 2026

Found Description

**Requirements**:
- 3+ year experience in technical support/technical help desk position/QA Engineer or Jr. DBA- Used to work with Microsoft environment, ticketing systems and Azure devops boards. Strong communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders, as well as the capacity to work effectively with cross-functional teams. Experience in IoT, API and/or IR in retail concepts/processes is a plus
- Familiarity with various types of CRM software
- Confidence in presenting reports and training materials **Skill sets/Experience we require**:
- Excellent skills in troubleshooting and debugging
- Fluent in speaking and writing English
- Portuguese is a plus
- Excel - Intermediate level (Advanced is a plus) - SQL (Basic-Intermediate)
- Hands-on experience in databases
- API Testing (Postman) experience is required
- UAT Testing experience is required
- Python scripting language for...

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