Found Description
Support Engineer
Lisburn
£40 - £45k
Vickerstock are working in partnership with a leading manufacturing firm in Lisburn, to assist them with the recruitment of a Support Engineer.
This role focuses on providing technical guidance and aftersales support for all products within their portfolio.
This position is primarily office-based, with occasional requirements for site visits and the provision of on-site support.
Key responsibilities as a Support Engineer;
- Provide technical and aftersales support via phone and email, answering queries about heating and renewable energy products.
- Co-ordination of field engineer activities and site visits.
- Maintenance of accurate records pertaining to customer interactions, installation site histories, technical guidance, aftersales support, etc., via our proprietary service management software.
- Performance ...