Found Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer – Level 2 in Canada.
This role sits at the intersection of technical support, software engineering, and healthcare data systems, supporting a mission-driven platform that enables secure and efficient health data exchange across global markets. You will be responsible for troubleshooting and resolving complex technical issues across core system components, ensuring reliability, interoperability, and performance of a FHIR-based healthcare data platform. Working closely with Tier 1 support, engineering, and client solutions teams, you will help diagnose production incidents and implement durable fixes that improve system stability. The environment is highly collaborative and fast‑paced, requiring strong analytical thinking and a proactive approach to problem‑solving. You will also contribute to system improvements, documentation, and mentoring activiti...