Support Engineer II (Software Application Support)

Who We Are:

At the company, you’ll not just imagine the future — you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.

What You Will Do

• Deep-Dive Troubleshooting: Own high-level, complex technical issues for global enterprise clients. This is not a call center environment; you will focus on deep problem-solving and unique system configurations.
• Manage Integrations & Data Flows: Dissect and resolve issues across external integrations, including ERPs, credit card feeds, allocation data, vendor data, expense systems, and AP accounting workflows.
• Analyze Logs and APIs: Utilize your technical toolkit to investigate APIs, web services, databas...