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Title: Support Engineer 1Comparable Titles: Technical Analyst, Functional Analyst, Software Support Analyst, Software Support EngineerLocation: Mexico, Monterrey (Remote)OverviewThe team currently consists of 200+ global associates across Americas (NA/LATAM), EMEA, APAC, and India.Scope:Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this is a very exciting time to join our team!
The Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes.Individual will work with regional customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction.The Support Engineer will work as a Squad member to support our SaaS customers on Azure environmen...